“Biometric Solutions at Zayed International Airport Enhance Passenger Experience, Processing over 1 Million Passengers”

Zayed International Airport in Abu Dhabi, UAE, has reached a major milestone in air travel technology by successfully processing over one million passengers through its new terminal since its inauguration on November 15, 2023. This achievement highlights the significant progress made towards enhancing travel efficiency and security through the use of cutting-edge biometric technology.

IDEMIA, a leader in airport innovation since 2011, has played a crucial role in advancing airport capabilities in the UAE. The deployment of a comprehensive border management solution at Abu Dhabi Airport, featuring the world’s first multi-biometric entry/exit system, has not only strengthened border security but also improved the passenger experience and throughput. This success has led to the extension of the project to the country’s four other international airports.

One of the key highlights of this collaboration is the Single Token Journey (STJ) solution, which utilizes advanced facial recognition technology to streamline the passenger experience. By assigning a unique digital identifier to each traveler, the STJ solution eliminates the need for multiple documents, enabling passengers to navigate from curb to gate, including the border clearance step, in just 12 minutes.

Elena Sorlini, MD and CEO of Zayed International Airport, expressed the airport’s commitment to enhancing airport experiences through innovation and technology. She highlighted Abu Dhabi’s ambition to become the first airport in the world with biometrics integrated at every stage, ensuring a seamless and secure journey for travelers.

Osama Al Makhamreh, Vice President of Sales for Middle East & Africa at IDEMIA Public Security, emphasized the transformative impact of their biometric solutions at Zayed International Airport. The successful processing of over one million passengers since November demonstrates the scalability, security, and efficiency of the STJ solution, setting a new global standard for passenger facilitation.

The implementation of this innovative approach not only enhances security but also significantly improves the overall passenger experience. Zayed International Airport’s commitment to adopting cutting-edge technologies aligns with the UAE’s reputation as a hub for technological advancement and superior passenger facilitation.

This milestone at Zayed International Airport marks a pioneering step towards transforming air travel not only in the Middle East but potentially worldwide. For more information, visit the IDEMIA website.