Efficient, Unified, Client-Focused: A Approach to Communication Solutions
The modern workplace thrives in a robust digital environment, where Unified Communications and Collaboration (UCC) platforms play a crucial role in bridging physical and digital divides. These platforms offer a comprehensive suite of tools that empower organizations to foster collaboration effortlessly with features like secure messaging and seamless video conferencing. As businesses navigate the complexities of the digital age, the importance of UCC becomes increasingly pivotal, as it facilitates seamless collaboration that drives innovation and propels business success.
One notable player in the field of unified communications and collaboration is CallTower. Established in 2002, CallTower has been on a journey driven by a vision to deliver the world’s most advanced communication solutions. In the early years, the focus was on building a robust and flexible platform capable of meeting diverse business needs, emphasizing quality and reliability as foundational principles.
As the demands of the digital age continue to evolve, CallTower has expanded its portfolio to include comprehensive contact center solutions and integrated industry-leading tools like Operator Connect for Microsoft Teams and Teams Direct Routing. These additions have elevated CallTower’s status as a pioneer in streamlined communications.
In recent years, CallTower’s commitment to innovation has propelled it to new heights, acquiring certification as a Cisco Certified Calling Provider and developing cloud-based Microsoft Teams Direct Routing voice capabilities. With a workforce of 190 employees, CallTower continues to lead the charge in connecting people worldwide with cutting-edge communication solutions, empowering businesses with advanced unified communications, contact center, and collaboration solutions for the future.
CallTower sets itself apart in the competitive landscape of cloud-based Unified Communications providers through a range of key qualities. The comprehensive services offered cover voice and video conferencing, contact center solutions, Microsoft Teams Direct Routing, and Operator Connect for Microsoft Teams, catering to businesses of all sizes and industries. The platform prioritizes advanced technology, ensuring access to cutting-edge communication solutions, and is characterized by its reliability and customer focus. With over two decades of experience, strategic partnerships with industry leaders, and a global presence, CallTower continues to deliver added value to clients worldwide.
Through recent investments from BV Investment Partners, CallTower is poised for further growth and innovation to enhance offerings and deliver superior services to clients and partners. Guided by a robust set of values and principles, CallTower’s commitment to excellence, innovation, and customer-centricity shines through in its operations and client interactions, resulting in superior outcomes.
Looking forward, CallTower remains focused on innovation, integration, and elevating the user experience in cloud-based Unified Communications and Collaboration solutions. By developing cutting-edge solutions, ensuring seamless integration with popular business tools, and customizing solutions to meet the unique communication needs of different industries, CallTower aims to empower businesses to thrive in an increasingly digital world. Their vision for the future revolves around making complex technology accessible and user-friendly, ultimately shaping the future of communication and driving business success through advanced communication solutions.
